Privacy Policy

By visiting you are accepting and consenting to the practices described in this Privacy Policy notice.


Controllers of Personal Information

Any personal information provided or to be gathered by is controlled by Open Doors, P.O. Box 27001, Santa Ana, CA 92799.

Collection and use of personal information about supporters

The information we gather from supporters helps us to fulfill your requests and continually improve your experience at We use the information to deliver publications, process donations, communicate with you about publications and donations, update our records and generally maintain your contact details and communication records held in our database.

We also use this information to prevent or detect fraud or abuses of our website and to enable third parties to carry out technical, logistical or other functions on our behalf.

Information you give us

We collect personal data using HTML forms on our website. We receive and store information you enter on our website or give us in any other way.

Use of these forms is entirely voluntary on your part, so if you do not want us to hold any personal data about you, then please do not submit the forms. The personal data collected includes:

Your name
Your address
Your telephone number(s)
Your email address
Your date or year of birth (optional)

You can choose not to provide certain information but then you might not be able to take advantage of some of our features.

We collect this data for communication purposes. A member of our team may use it to contact you in the future. We do not collect or use this personal data for any other purpose.

Information about our supporters is an important part of our ministry and we are not in the business of selling it to others.

We sometimes can benefit however from sharing our supporters’ details with other Christian organizations. If you check the box on our forms opting not to receive their communications, your details will not be shared by Open Doors USA with any third party whatsoever.

E-mail communications

We receive and store your email address when you fill in one of our online forms and also if you subscribe direct to our Email Prayer Alerts, the email version of our Frontline Faith Newsletter bulletins or other e-publications we may offer.

Email addresses alone – i.e. without other contact details – are never divulged by Open Doors USA to any third party whatsoever.

Information from other sources

Examples of information we receive from other sources include updated delivery and address information from our carriers, which we use to correct our records and deliver your next communication more easily.


Cookies are small amounts of data code that are transferred to a site visitor’s hard drive through their Web browser.


We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts sensitive information you input.

We transmit your entire contact details and credit card number to the appropriate credit card company during donation processing using SSL encryption.


We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable supporter information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

We have implemented security policies, rules and technical measures to ensure that any personal data held under our control is protected from unauthorized access, unauthorized modification, unlawful destruction, accidental loss, improper use or improper disclosure. All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our site visitors’ personal data.

What other options do I have?

You can always choose not to provide personal information to us online, even though it might be needed to make a donation or to subscribe to Open Doors’ publications and/or e-publications. Simply call our office at (949) 752-6600 with your credit card details or fax them to us at (949) 752-6442. Alternatively you can send letters and checks to us at: Open Doors USA, PO Box 27001, Santa Ana, CA 92799. To contact us by email, click on:

What if I have questions or need to make corrections to my information?

You can always contact us directly to review or change any personal information you have provided. Simply call our office at (949) 752-6600 or fax your questions to us at (949) 752-6442. Alternatively you can send letters to: Open Doors USA, PO Box 27001, Santa Ana, CA 92799. To contact us by email, click on:

Our Privacy Notice may change from time to time. You should check our website frequently to see recent changes.